111 NHS HELPLINE DISASTER AS PATIENTS PILE UP IN HOSPITAL WAITING ROOMS – Only a few weeks into the new 111 HHS Helpline, devised by Health Chiefs and Government, is in complete disarray as hospital waiting rooms, corridors and even stationary cupboards are used to accommodate patients waiting for doctors to treat them.
Prior to the new 111 NHS Helpline going live doctors, nurses and the British Medical Association warned NHS Chiefs and the Government that the system, during its trial period, failed patients and put lives in serious peril. It was the opinion of doctors, nurses and the BMA that the system should be scraped and re-thought.
The main issue with the 111 NHS Helpline is that it is operated by untrained personnel. The operators simply follow a computerized list of questions to ask patients when they phone in. In the initial trials it was found that the system heavily over-diagnosed minor problems but more seriously missed out on issues that were life threatening.
As Sir David Nicholson, the NHS Chief Executive, once pointed out that “patient care is not a priority to the NHS”, this system further supports his claim as he allowed it, with all its clear failings, to be implemented and implement against the advice of professionals.
Doctors and nurses around the country are now reporting that A&E’s (Accident and Emergency) wards where being overwhelmed with patients to such an extent that they are having to use all possible space to hold patients while waiting to see a doctor. Nurses are reporting that X-ray rooms cannot be used for their intended purpose as they are now full of people waiting to see a doctor; even the stationery cupboards have people waiting – this may sound ridiculous but it’s completely true.
At one Oxfordshire hospital it has a total of 27 patients lying on trolleys in the corridors waiting to be treated with a backlog of patients in waiting rooms. Some patients have reported to been waiting 12 hours or more to see a doctor.
One doctor also reported that it’s become like a treasure hunt as patients are going missing with the overload – that is nurses simply cannot keep track of everyone and as such medical records are also now being misplaced. This system is in a state of complete and utter chaos that will inevitably cost lives.
Since the introduction of the 111 NHS Hotline some hospitals reported a 50% plus increase in the number of patients turning up at A&E which clearly indicates that you cannot run a medical hotline where the operators are not medically trained.
The failed trials of the 111 NHS Hotline are a clear indication that it should never of been implemented and yet its implementation clearly shows the incompetence of the Chief Executive and Health Minister all of whom should relinquish their positions to people who do care passionately about patient care and are competent to run the NHS.
The question I would like to ask, and one that we all know the answer to is, will Nicholson, Cameron and Hunt (Jeremy Hunt, Health Secretary) be using the 111 NHS Hotline if they or one of their family members falls ill? No is the answer and therefore it is crystal clear that Nicholson, Cameron and Hunt simply do not care about the public’s health nor do they have any compassion for those who require health care.
Nicholson needs to step down but we already know that Cameron won’t allow that to happen – it’s more important to look after the ‘Old Boys Network’ chums than it is to protect the public from this incompetent fool which leads me to the conclusion that Nicholson, Cameron and Hunt should all step down for the safety of the public and if a patient dies due to the lack of care provided then each should be made fully accountable and prosecuted to the full extent of the law.
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