NHS 111 HOTLINE LABELLED DANGEROUS BY NHS BOSSES – During the pilot scheme of the NHS 111 Hotline doctors and the British Medical Association (BMA) urged the Government and NHS Boss Sir David Nicholson not to implement the NHS 111 Hotline as the pilot scheme clearly showed a number of worrying failures that would put patient’s lives at risk.
Sir David Nicholson once said, during a public committee meeting over his failings at the Mid-Staffordshire hospital where over 1,200 patients died needlessly, that ‘patients were not a concern or a priority.’
Despite strong protest from doctors and the BMA the Government and Sir David Nicholson decided to move ahead with rolling out the NHS 111 Hotline across the country.
It didn’t take but a few days after its launch that complaints started to flood in as a number of patients nearly died because of the ‘computer system’ designed to help untrained personnel diagnose aliments.
A recent undercover investigation has revealed that the NHS 111 Hotline is being attended by untrained and unqualified workers who are left to make lifesaving medical decisions.
The helpline was supposed to be manned by call centre operatives with qualified nurses on hand but as usual with the Governments costs cutting exercises and the NHS bosses incompetence these nurses are rarely available for consultation.
Managers at the NHS 111 Hotline have reported that the weekends are the most dangerous and in many cases there are no nurses available. This leaves unqualified workers to simply follow a computer diagnostic program that doesn’t work and therefore these people are forced to make critical decisions on people who could well die if the right decision is not made.
Doctors and nurses typically spend years learning their trade and even then they continue to learn as medicine progresses and yet a typical NHS 111 Hotline operative is given just two weeks training to use a computer system that supposedly diagnoses people’s illness; simply by answering a series of questions.
During the investigation, by Channel 4, reporters were told that callers often have to wait hours before nurse is able to call them back and in some instances nurses never call back patients.
Doctors and the BMA are now urging for a complete investigation by the Care Quality Commission (CQC) however many medical professionals feel the CQC is woefully inadequate in dealing with inquiries into the failings of the NHS; as highlighted in recent news:
Let’s lay bare the truth and pinpoint the underlining issues the HNS has and why it is failing to deliver the quality healthcare the taxpayer is forced to pay by legislation.
There are three people directly responsible for the NHS. David Cameron, the Prime Minister, Jeremy Hunt, the Health Secretary and finally Sir David Nicholson, the NHS Chief Executive.
Not one of these individuals is medically qualified. I would venture to say that none would be able to diagnose the common cold without qualified help and yet each are paid vast sums of money from the public purse annually.
Despite calls for Sir David Nicholson to step down David Cameron has refused; he even had the gumption to tell the press that he thought Sir David was doing a ‘great job’. Obviously thinking is not Cameron’s strong suit.
As for the wet that is supposedly controlling our Healthcare system, Jeremy Hunt is clearly an incompetent fool at the most dizzying heights.
The truth is that none of these people are capable of doing the job assigned to them and not only is the taxpayer having to foot the bill for their incompetence it’s costing the lives of innocent people.
Sir David has already managed to contribute to the deaths of over 1,200 and that’s only what has been uncovered to date and yet despite his clear incompetence he still runs the NHS.
I am frankly perplexed how David Cameron, Jeremy Hunt and Sir David Nicholson haven’t been brought up on corporate murder or manslaughter charges. But this is obvious when you look closely as to who MPs and Ministers will circle the wagons and manipulate the Watchdogs and Public Committees in order to avoid such action from being taken.
The truth is that the Government and their cronies are killing off our beloved NHS for their own financial gain and as Sir David Nicholson clearly pointed out, ‘patients are not a concern’.
Do you think the NHS 111 Hotline should be scrapped? Do you think that the NHS needs a complete overhaul of executives and managers? Please leave your comments below. If you have a story please contact the editor.